FAQ
Frequently Asked Questions
What is MaxLab's research-use-only policy?
MaxLab products are sold strictly for laboratory, analytical, and scientific research use only. They are not intended for human or animal consumption, administration, application, ingestion, injection, or any therapeutic, diagnostic, or cosmetic use. MaxLab does not provide dosing, medical, therapeutic, diagnostic, or use guidance. Access to the MaxLab catalog is restricted to adults aged 21 or older who acknowledge the research-only nature of the products.
Is MaxLab FDA-approved?
No. MaxLab products are research chemicals sold for laboratory use only. They are not FDA-approved drugs and are not intended to diagnose, treat, cure, mitigate, or prevent any disease or medical condition. The statements on this website have not been evaluated by the U.S. Food and Drug Administration.
How old do I have to be to purchase from MaxLab?
All buyers must be at least 21 years of age. MaxLab will not knowingly process orders from individuals under 21.
What is a COA?
A Certificate of Analysis is a batch-specific document used to verify identity, purity, and related quality information for a specific product lot. MaxLab provides a COA with every order and makes COAs available in advance through the MaxLab COA Hub.
What does MaxLab test for on every research peptide lot?
Every MaxLab research peptide lot is released against a full analytical panel: chromatographic purity by HPLC-UV/VIS, content assay by HPLC, elemental impurities (arsenic, cadmium, lead, mercury) by ICP-MS, bacterial endotoxins by LAL, and sterility under USP <71>. Each test, method, limit of quantification, and result is reported on the Certificate of Analysis for that lot.
Does MaxLab test for heavy metals?
Yes. Every MaxLab research peptide lot is tested for arsenic, cadmium, lead, and mercury by Inductively Coupled Plasma Mass Spectrometry (ICP-MS) — the analytical method specified under United States Pharmacopeia chapter <233> for elemental impurities. Limits of quantification reach down to 0.005 ppm. Results are reported on the Certificate of Analysis for every lot.
Is MaxLab's testing lab accredited?
Yes. MaxLab’s release panel is run by Vanguard Laboratory in Olympia, Washington, accredited to the international standard ISO/IEC 17025:2017 under A2LA Certificate #6377.01.01. ISO/IEC 17025 is the technical-competence benchmark for analytical and calibration laboratories and is the same accreditation framework used by pharmaceutical and forensic reference labs.
How do coming-soon waitlists work?
The waitlist captures contact details, product-family interest, and the required research-use acknowledgement. MaxLab uses the list to organize launch communication for softgels, spray products, and any other releases ahead of public availability.
What is MaxLab's return policy?
All MaxLab sales are final. Returns, refunds, and exchanges are not offered after purchase, with one exception. If a researcher submits a MaxLab lot to an accredited independent laboratory (such as Vanguard Laboratory or Freedom Diagnostics) and the resulting report shows identity or purity materially inconsistent with MaxLab’s published Certificate of Analysis for that lot, MaxLab will issue a full refund upon review of the third-party report. If you receive an incorrect or damaged order, contact support within 48 hours of delivery so MaxLab can investigate and resolve the issue.
Where does MaxLab ship?
MaxLab currently ships within the United States only. See the Shipping Policy for processing times, carriers, free shipping thresholds, and order-review terms.
How do I contact MaxLab?
Email contact@biomodpeptides.com for order, COA, or product specification questions. See the Contact page for full support channels and response-time expectations. MaxLab does not provide medical, dosing, or use advice through any channel.
Tested to a higher standard. Pioneering the next generation of peptide delivery. Softgels and Spray Products manufactured in USA. Research Peptides finished in USA. Independent third-party testing on every lot.
© MaxLab Wellness · Research Use Only · COA Records Available
SHOP
SUPPORT
POLICIES
MaxLab Wellness products are sold strictly for laboratory, analytical, and scientific research use only. They are not intended for human or animal consumption, administration, application, ingestion, injection, or any therapeutic, diagnostic, or cosmetic use.
The statements made on this website have not been evaluated by the United States Food and Drug Administration. MaxLab Wellness products are not intended to diagnose, treat, cure, mitigate, or prevent any disease or medical condition.
MaxLab Wellness is a research chemical supplier. MaxLab Wellness is not a compounding pharmacy or chemical compounding facility as defined under Section 503A of the Federal Food, Drug, and Cosmetic Act. MaxLab Wellness is not an outsourcing facility as defined under Section 503B of the Federal Food, Drug, and Cosmetic Act.
By accessing this site, you confirm you are at least 21 years of age and that you have read and accepted the MaxLab Wellness Terms of Sale, Privacy Policy, and Research Use Only Policy. MaxLab Wellness does not provide dosing, medical, therapeutic, diagnostic, veterinary, or use guidance under any channel.
